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Unify Sage 200 and Kentico: Power Your eCommerce with Real-time ERP Automation

Break down data silos and drive operational excellence with seamless integration between your Sage 200 ERP and Kentico eCommerce platform.

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The Challenge

The Hidden Costs of Disconnected eCommerce and ERP

Without a robust integration, your Sage 200 ERP and Kentico eCommerce operate as isolated systems, leading to significant inefficiencies, costly errors, and a fragmented customer experience. This disconnect hinders growth and drains resources.

  • Manual data entry for orders, customers, and products
  • Inaccurate inventory leading to overselling or stock-outs
  • Delayed order fulfillment and customer dissatisfaction
  • Siloed customer data preventing personalized experiences
  • Lack of real-time visibility into sales and financial performance
  • Compliance risks from inconsistent data across systems
Integration Diagram
Solution Illustration
The Solution

The Unified Solution: Sage 200 & Kentico on an Intelligent iPaaS

Our powerful iPaaS platform acts as the intelligent bridge between Sage 200 and Kentico, creating a cohesive ecosystem where data flows freely, accurately, and in real-time. This eliminates manual tasks, reduces errors, and empowers your business with a single source of truth.

  • Bi-directional data synchronization
  • Pre-built Sage 200 and Kentico connectors
  • Visual drag-and-drop workflow designer
  • AI-powered data mapping and validation
  • Robust error handling and monitoring
Implementation Timeline

Go live with Sage 200 + Kentico in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Sage 200 and Kentico, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Sage 200 + Kentico deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Bi-directional data synchronization
  • Pre-built Sage 200 and Kentico connectors
  • Visual drag-and-drop workflow designer
  • AI-powered data mapping and validation
  • Robust error handling and monitoring
  • Scalable, event-driven architecture

Technical Integration Overview: Sage 200 & Kentico

Our iPaaS solution provides a robust and flexible framework for integrating Sage 200 and Kentico. It leverages a combination of API-first design, event-driven architecture, and intelligent data transformation to ensure seamless, real-time data flow and process automation.

Data Flow Steps

Connection Setup: Establish secure connections to Sage 200 via its API (or SDK for on-premise) and Kentico via its REST APIs, including configuring necessary authentication (OAuth 2.0, API keys).

Event Listener Configuration: Set up Kentico webhooks to trigger iPaaS workflows for critical events (e.g., new Order, Customer update). For Sage 200, configure polling mechanisms or event capture if native eventing is available.

Workflow Orchestration: Design end-to-end integration flows within the iPaaS, defining the sequence of operations, conditional logic, and error handling for each use case.

Data Mapping & Transformation: Utilize the visual mapping canvas to precisely map fields between Sage 200 and Kentico entities. Apply transformation rules (e.g., currency conversion, address standardization, data enrichment) to ensure data consistency.

Validation & Business Rules: Implement pre-posting validation rules to ensure data integrity before writing to either system. Incorporate custom business logic (e.g., order routing, pricing adjustments) directly into the integration flow.

Deployment & Monitoring: Deploy integrations to various environments (Dev, QA, Prod) with version control. Monitor execution, data volumes, and error rates via centralized dashboards, with automated alerts for critical issues.

Data Touchpoints

Kentico: Order, OrderItem, Product, ProductVariant, Customer, Address, Inventory, Payment, ContentItem
Sage 200: Customer, Stock Item, Sales Order, Invoice (Sales), Payment (Customer), General Ledger Account, Journal Entry

"Kentico (New Order/Customer/Product Update) --[Webhook/API Call]--> iPaaS --[Data Transform & Validate]--> Sage 200 (Create Sales Order/Customer/Update Stock) --[API Response/Event]--> iPaaS --[Update Kentico Status/Inventory]"

Pricing

Simple, transparent pricing for Sage 200 + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$595 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Sage 200

Integrating Sage 200 fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
Data Mapping

Key Entities & Intelligent Mapping for Sage 200 and Kentico

Our iPaaS provides sophisticated mapping capabilities to synchronize the core entities essential for eCommerce and ERP operations. AI-assisted mapping simplifies complex transformations and ensures data integrity.

Customer

Represents a buyer in Kentico and a customer account in Sage 200. Essential for order processing, accounts receivable, and personalized marketing.

Sage 200 Fields

CustomerID CustomerAccountRef CustomerName AddressLine1 City PostCode ContactName EmailAddress PhoneNumber CreditLimit PaymentTerms

Kentico Fields

CustomerID CustomerGUID FirstName LastName Email Phone BillingAddressID ShippingAddressID RegistrationDate

Mapping Notes

Map Kentico's FirstName/LastName to Sage 200's CustomerName. Kentico Email is crucial for deduplication and matching. Addresses require careful mapping of individual components. Consider mapping Kentico CustomerGUID to a custom field in Sage 200 for easier cross-referencing.

Next Steps

See Sage 200 + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

eCommerce Order-to-Cash Automation

When a customer places an order on your Kentico eCommerce site, the integration automatically creates a corresponding Sales Order in Sage 200, initiates stock allocation, generates the invoice, and updates order status in Kentico.

Integration Steps:

  1. 0 Customer completes checkout on Kentico.
  2. 1 Kentico webhook sends new Order data to iPaaS.
  3. 2 iPaaS maps Kentico Order, OrderItem, and Customer data to Sage 200 schema.
  4. 3 iPaaS creates new Customer (if not exists) and Sales Order in Sage 200.
  5. 4 Sage 200 processes order, allocates stock, and prepares for dispatch.
  6. 5 Upon dispatch/invoicing in Sage 200, iPaaS updates Kentico Order Status.
  7. 6 Payment status from Kentico is synchronized to Sage 200 for reconciliation.

Business Outcome

Accelerated sales cycle, reduced manual data entry, real-time financial visibility, improved customer satisfaction.

Frequency

Real-time (Event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order Fulfillment
Automate the entire order-to-cash process from Kentico to Sage 200, reducing manual entry and speeding up order processing, dispatch, and invoicing.
Eliminate Overselling & Stock-outs
Achieve real-time, bi-directional inventory synchronization between Sage 200 and Kentico, ensuring accurate stock levels are always displayed online.
Unified Customer Experience
Synchronize customer data across both platforms, providing a 360-degree view for personalized marketing, sales, and superior customer service.
Boost Operational Efficiency
Automate repetitive data entry tasks, freeing up staff to focus on strategic initiatives rather than manual reconciliation and error correction.
Accurate Financial Reporting
Ensure all eCommerce transactions, payments, and invoices are accurately and instantly reflected in Sage 200, simplifying reconciliation and improving financial insights.
Scalability for Growth
Designed to handle increasing transaction volumes, the integration scales with your business, supporting growth without compromising performance or data integrity.
AI-Enhanced Data Quality & Security
Leverage AI for intelligent mapping, anomaly detection, and proactive error handling, while ensuring data security and compliance across all integrated systems.
✨

Accelerated Order Fulfillment

80% Faster Order Processing

📋 What You Get

Automate the entire order-to-cash process from Kentico to Sage 200, reducing manual entry and speeding up order processing, dispatch, and invoicing.

💼 Business Impact

This benefit directly contributes to 80% improvement in Faster Order Processing, enabling your team to focus on high-value strategic initiatives.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
GET, POST, PUT /api/v1/customers Manage customer master data for sales orders and CRM sync.
GET, POST, PUT /api/v1/salesorders Create new sales orders from Kentico, retrieve details, update statuses.
GET, PUT /api/v1/stockitems Retrieve product info, update inventory levels for Kentico.
POST, GET /api/v1/payments Record customer payments from Kentico, retrieve for reconciliation.
POST /api/v1/generalledger/journals Post journal entries for complex financial reconciliation from Kentico (if needed).

⚡ Transformation Logic

  • Standardize address formats (e.g., Kentico Address Line1 + Line2 to Sage 200 AddressLine1).
  • Map Kentico OrderStatus values (e.g., 'Pending', 'Processed', 'Shipped') to Sage 200 OrderStatus values (e.g., 'New', 'Confirmed', 'Dispatched').
  • Convert Kentico SKU to Sage 200 StockItemID via lookup table or direct mapping.
  • Apply currency conversion rates if Kentico and Sage 200 operate in different currencies.
  • Concatenate Kentico FirstName and LastName to populate Sage 200 CustomerName.
  • Enrich customer data with default Sage 200 values (e.g., default PaymentTerms) upon creation.

🛡️ Error Handling

  • Sage 200 API is unavailable or returns an error (handled by retries/DLQ).
  • Data validation failure (e.g., invalid SKU, missing customer email).
  • Rate limit exceeded (handled by queuing/backoff).
  • Network connectivity issues between iPaaS and either system.
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General Integration FAQs

▸ What is the best way to integrate Sage 200 with Kentico eCommerce?
The most effective way is to use a modern iPaaS (Integration Platform as a Service). It provides pre-built connectors, robust mapping engines, and orchestration capabilities to synchronize orders, inventory, customers, and product data between Sage 200 and Kentico in real-time, leveraging both systems' APIs and webhooks.

Inventory Management FAQs

▸ Does this integration support real-time inventory synchronization?
Yes, absolutely. Our iPaaS solution enables near real-time inventory synchronization by utilizing Sage 200's APIs for immediate stock updates and pushing these changes to Kentico's inventory module, often triggered by events like goods receipts or sales order dispatches.

Customer Management FAQs

▸ How does the integration handle new customer registrations from Kentico?
When a new customer registers on Kentico, a webhook triggers the iPaaS. The iPaaS retrieves the customer data, performs deduplication checks against Sage 200, and then automatically creates a new customer record in Sage 200, ensuring a unified customer profile from the first interaction.

Order Management FAQs

▸ Can I automate Kentico order processing into Sage 200 without manual entry?
Yes, this is a core capability. Orders placed in Kentico are automatically captured by the iPaaS via webhooks, transformed, and then posted as Sales Orders directly into Sage 200. This eliminates manual data entry, reduces errors, and significantly speeds up your order-to-cash cycle.

AI & Automation FAQs

▸ What role does AI play in this Sage 200 and Kentico integration?
AI significantly enhances the integration by providing intelligent mapping suggestions, detecting anomalies in order data (e.g., potential fraud), assisting with error classification and resolution, and even generating insights for workflow optimization. This boosts data quality and reduces manual oversight.

Customization & Flexibility FAQs

▸ Is it possible to customize the integration workflows for specific business rules?
Yes, our iPaaS offers extensive low-code/no-code capabilities. You can easily customize workflows, define complex business rules, add conditional logic, and map custom fields between Sage 200 and Kentico using a visual designer, adapting the integration to your unique operational needs without coding.

Security & Compliance FAQs

▸ How do you ensure data security and compliance (e.g., GDPR, PCI DSS) during integration?
We adhere to strict security best practices, including end-to-end encryption (TLS 1.2+), secure credential management (OAuth 2.0, API keys in vaults), role-based access control, and comprehensive audit trails. For PCI DSS, sensitive payment data is tokenized by payment gateways, never directly stored or transmitted unencrypted by the iPaaS.

Error Handling FAQs

▸ What happens if an integration fails or there's an error?
Our iPaaS has robust error handling. This includes detailed logging, automatic retries with exponential backoff for transient errors, and routing persistently failing messages to a dead-letter queue for manual investigation. Real-time alerts notify relevant teams, and AI can even suggest resolutions.
Pricing

Simple, transparent pricing for Sage 200 + Kentico.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$599 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Sage 200 + Kentico integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo