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Shopify eCommerce Integration

Clarity Connect™ integrates Shopify with Syspro, automating business processes and data sharing. This robust integration connects your critical business systems to automate order processing, inventory management, and customer data synchronization.

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The Challenge

The Disconnect: Why Manual Syspro & Shopify Management Fails

Businesses running Syspro ERP and Shopify eCommerce often struggle with a fundamental disconnect. Manual data entry, disparate systems, and delayed information flow lead to costly errors, frustrated customers, and hindered growth. This operational friction prevents businesses from realizing their full potential in the fast-paced digital economy.

  • Manual order entry from Shopify into Syspro is time-consuming and error-prone.
  • Inaccurate inventory levels lead to overselling on Shopify and stockouts in Syspro.
  • Delayed fulfillment due to manual processing of sales orders and shipments.
  • Lack of a unified customer view across sales (Shopify) and finance/operations (Syspro).
  • Complex and error-prone financial reconciliation between eCommerce transactions and Syspro's General Ledger.
  • Inconsistent product data (pricing, descriptions, availability) across platforms.
Integration Diagram
Solution Illustration
The Solution

The Integrated Advantage: Seamless Syspro & Shopify Operations

Our iPaaS-driven integration solution bridges the gap between Syspro ERP and Shopify eCommerce, creating a unified, intelligent ecosystem. By automating critical workflows and ensuring real-time data synchronization, we empower your business to operate with unprecedented efficiency, accuracy, and agility. Say goodbye to manual headaches and hello to streamlined digital commerce.

  • Real-time, event-driven data synchronization.
  • Comprehensive mapping for all key entities (Orders, Products, Customers, Inventory).
  • Bi-directional data flow for a single source of truth.
  • Robust error handling and monitoring for continuous operations.
  • Scalable architecture designed for high transaction volumes.
Implementation Timeline

Go live with Shopify + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Comprehensive Solution Details

  • Real-time, event-driven data synchronization.
  • Comprehensive mapping for all key entities (Orders, Products, Customers, Inventory).
  • Bi-directional data flow for a single source of truth.
  • Robust error handling and monitoring for continuous operations.
  • Scalable architecture designed for high transaction volumes.
  • Low-code/no-code interface for business user agility.

Syspro & Shopify Integration: Technical Overview

Our integration solution leverages a robust iPaaS to orchestrate seamless data flow between Syspro ERP and Shopify eCommerce. This architecture prioritizes real-time, event-driven communication using native APIs and webhooks, augmented by intelligent data transformation and comprehensive error handling.

Data Flow Steps

**Connectors & Authentication:** Securely connect to Syspro via its API services (token-based or OAuth 2.0) and Shopify via OAuth 2.0, utilizing dedicated iPaaS connectors.

**Event Triggers:** Shopify webhooks (e.g., `orders/create`, `products/update`, `customers/create`, `fulfillments/create`, `refunds/create`) initiate real-time data flows. For Syspro-initiated updates, events can be triggered via Syspro's native eventing or scheduled polling by the iPaaS.

**Data Ingestion:** The iPaaS captures the raw JSON payloads from Shopify webhooks or retrieves data from Syspro API calls.

**Data Mapping & Transformation:** A visual mapping canvas within the iPaaS allows for drag-and-drop field mapping, complex data transformations (e.g., currency conversion, address formatting, concatenation), and enrichment using lookup tables or external data.

**Business Logic & Validation:** Low-code rules engines apply business-specific logic (e.g., pricing tiers, customer credit checks, inventory allocation rules) and validate data against Syspro's business rules and data types.

**API Invocation:** Transformed and validated data is then sent to the target system's API endpoints (e.g., Syspro's `/APIServices/SalesOrderService/AddSalesOrder` or Shopify's `/admin/api/{version}/inventory_levels.json`).

**Error Handling & Monitoring:** Robust mechanisms handle transient and persistent errors, with automatic retries, dead-letter queues, and real-time alerts to ensure data integrity and operational continuity.

**Status Updates:** Confirmation or error messages are logged, and relevant status updates can be pushed back to the source system (e.g., Syspro order ID to Shopify Order notes).

Data Touchpoints

Shopify: Orders, Products, Product Variants, Customers, Inventory Levels, Fulfillments, Refunds, Transactions, Webhooks, Locations.
Syspro: Sales Orders, Customers, Product/Items, Inventory Records, AR Invoices, Payments, Shipments/Fulfillment, General Ledger Entries.

"The integration architecture features an iPaaS as the central hub. Shopify (via Webhooks for Orders, Customers, Fulfillments, Refunds) pushes data to the iPaaS. The iPaaS transforms and validates this data, then uses Syspro's API Services (e.g., Sales Order, Customer, Inventory, AR Invoice) to create/update records. For inventory synchronization, Syspro updates trigger the iPaaS to update Shopify's Inventory Levels via its Admin API. This bi-directional flow ensures real-time consistency."

Pricing

Simple, transparent pricing for Shopify + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$995 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Innovative & Robust

How Middleware Integration Works

Benefits of Integrating Shopify

Integrating Shopify fosters greater efficiency and data accuracy. Automate your critical business processes to deliver consistently outstanding results.

Hover over the steps on the right to see detailed integration points.
  • ✓
    Shopify Order to Syspro Sales Order
  • ✓
    Syspro Inventory to Shopify Inventory Level
  • ✓
    Shopify Fulfillment to Syspro Shipment/Invoice
  • ✓
    Shopify Customer to Syspro Customer
  • ✓
    Shopify Refund to Syspro Credit Memo/GL Entry
Data Mapping

Key Entities & Intelligent Data Mapping

The foundation of a robust Syspro-Shopify integration lies in meticulous data mapping and transformation. Our iPaaS solution provides a visual, low-code environment, augmented by AI, to ensure accurate and consistent data flow for critical entities.

Sales Order (Syspro) / Order (Shopify)

Represents a customer's purchase, initiating fulfillment and financial processes. This is a primary entity for order-to-cash automation.

System A Fields

OrderNumber CustomerCode OrderDate ShipToAddress BillToAddress OrderTotal OrderStatus LineItems (StockCode, Quantity, UnitPrice, Discount) PaymentStatus Reference (e.g., Shopify Order ID)

System B Fields

id order_number customer (id, email, address) line_items (variant_id, quantity, price, sku) total_price financial_status fulfillment_status shipping_address billing_address created_at

Mapping Notes

Shopify's `order_number` often maps to a custom field or a reference field in Syspro's Sales Order. `line_items` require careful mapping of Shopify `variant_id` or `sku` to Syspro `StockCode`. Shipping and tax details need to be mapped to appropriate Syspro fields or GL accounts. `financial_status` and `fulfillment_status` drive Syspro's OrderStatus and subsequent actions.

Next Steps

See Shopify + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo
Real-World Applications

Integration Use Cases

Explore how the integration behaves in real business scenarios, with clearly defined steps, outcomes, and execution patterns.

E-commerce Order-to-Cash Automation

Streamline the entire sales process from Shopify checkout to Syspro accounting. New Shopify orders automatically create sales orders in Syspro, allocate inventory, and trigger fulfillment and invoicing. Payment status is synchronized, ensuring a complete financial record.

Integration Steps:

  1. 0 Shopify Order Created (Webhook)
  2. 1 iPaaS maps Order to Syspro Sales Order
  3. 2 Syspro Sales Order Created (API: /APIServices/SalesOrderService/AddSalesOrder)
  4. 3 Inventory Allocation in Syspro
  5. 4 Fulfillment Triggered (WMS/3PL or Syspro)
  6. 5 Shopify Fulfillment Update (Webhook) triggers Syspro Shipment/Invoice (API: Syspro AR Invoice)
  7. 6 Payment Reconciliation in Syspro (API: Syspro Payment)

Business Outcome

Real-time order processing, reduced manual errors, faster cash conversion, improved customer satisfaction with timely updates.

Frequency

Real-time (event-driven)

Business Value

Key Integration Benefits

Discover the strategic advantages and business value of seamless integration between your systems.

Accelerated Order-to-Cash Cycle
Automate sales order creation in Syspro from Shopify purchases, drastically reducing manual entry and accelerating the entire order fulfillment, invoicing, and payment process.
Eliminate Inventory Discrepancies
Achieve real-time, bi-directional inventory synchronization between Syspro and Shopify, preventing overselling and ensuring accurate stock availability for customers.
Enhanced Customer Experience
Provide customers with real-time order status and tracking information, while maintaining a unified customer profile for personalized service and marketing.
Boost Operational Efficiency
Automate repetitive data entry and reconciliation tasks, freeing up valuable staff time to focus on strategic initiatives rather than manual process management.
Improve Financial Accuracy
Automate the flow of sales, refunds, and payments into Syspro's General Ledger, ensuring precise financial reporting and reducing end-of-month reconciliation efforts.
Scalable Growth
Build an integration foundation that scales with your business, supporting increased order volumes and expanding product catalogs without compromising performance.
✨

Accelerated Order-to-Cash Cycle

30-50% Reduction in Order Processing Time

📋 What You Get

Automate sales order creation in Syspro from Shopify purchases, drastically reducing manual entry and accelerating the entire order fulfillment, invoicing, and payment process.

💼 Business Impact

This benefit directly contributes to 30-50% improvement in Reduction in Order Processing Time, enabling your team to focus on high-value strategic initiatives.

Implementation Timeline

Go live with Shopify + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Technical Documentation

API Endpoints & Data Logic

Technical details for developers and architects.

Method Endpoint Purpose
POST /APIServices/SalesOrderService/AddSalesOrder Creates new sales orders in Syspro from Shopify orders.
GET /APIServices/InventoryService/GetStockBalance Retrieves real-time inventory levels from Syspro for Shopify updates.
POST /APIServices/CustomerService/AddCustomer Creates new customer records in Syspro from Shopify registrations/purchases.
PUT /APIServices/SalesOrderService/UpdateSalesOrder Updates existing sales orders in Syspro with fulfillment or payment status.
POST /APIServices/GLJournalService/AddJournalEntry Posts financial entries for Shopify transactions/refunds to Syspro's GL.

⚡ Transformation Logic

  • **Data Type Conversion:** Convert strings to numbers, dates to specific formats (e.g., 'YYYY-MM-DD').
  • **Field Concatenation/Splitting:** Combine Shopify first and last names for Syspro CustomerName. Split address lines if needed.
  • **Lookup Tables:** Map Shopify payment gateways or shipping methods to Syspro-specific codes.
  • **Conditional Logic:** Apply different tax treatments or customer groups based on Shopify data.
  • **Default Value Assignment:** Set default Syspro values for fields not present in Shopify (e.g., default warehouse, payment terms).
  • **Currency Conversion:** If operating in multiple currencies, apply real-time conversion rates.

🛡️ Error Handling

  • Syspro API unavailable or returning 5xx errors.
  • Invalid StockCode in Shopify order line item.
  • Shopify customer email already exists in Syspro with different details.
  • Syspro's credit limit check fails for a new Shopify customer.
  • Network latency causing timeouts during API calls.
  • Malformed data payload from Shopify webhook.
Pricing

Simple, transparent pricing for Shopify + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$995 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Support & Information

Frequently Asked Questions

Common questions about integration implementation, security, and best practices.

General FAQs

▸ What is the primary benefit of integrating Syspro with Shopify?
The primary benefit is achieving seamless, real-time automation of your eCommerce operations. This includes automating order-to-cash workflows, ensuring accurate inventory synchronization, unifying customer data, and streamlining financial reconciliation, all of which reduce manual effort, eliminate errors, and accelerate business processes.

Workflows FAQs

▸ How does this integration handle Shopify orders and Syspro sales orders?
When a new order is placed in Shopify, our iPaaS solution uses Shopify webhooks to capture the order details in real-time. It then transforms this data and automatically creates a corresponding sales order in Syspro via its API services, including customer information, line items, and payment status, initiating the fulfillment process.

Inventory FAQs

▸ Can I synchronize inventory levels between Syspro and Shopify in real-time?
Absolutely. The integration supports bi-directional inventory synchronization. Changes in Syspro's inventory records (e.g., goods receipt, sales, adjustments) are pushed to Shopify's inventory levels in near real-time. This prevents overselling on your Shopify store and ensures customers see accurate stock availability.

Technology FAQs

▸ What role does an iPaaS play in Syspro-Shopify integration?
An iPaaS (Integration Platform as a Service) is central to this integration. It provides pre-built connectors, a low-code visual designer for workflow orchestration, robust data mapping and transformation capabilities, error handling, monitoring, and scalability. It acts as the intelligent hub, ensuring secure and reliable data flow between Syspro and Shopify.

AI FAQs

▸ How does AI enhance the Syspro-Shopify integration?
AI significantly augments the integration by suggesting optimal data mappings, detecting anomalies in data flows (e.g., suspicious orders, inventory discrepancies), and providing predictive insights. It also assists in automated data validation and can even suggest or apply resolutions for common integration errors, making the system more intelligent and resilient.

Security & Compliance FAQs

▸ Is the integration secure and compliant with data privacy regulations?
Yes, security and compliance are paramount. The integration enforces TLS 1.2+ encryption for all data in transit, uses OAuth 2.0 with least privilege for API access, and stores credentials securely. It is designed to help businesses comply with regulations like GDPR, CCPA, and PCI DSS (leveraging Shopify's compliance for payment data) through features like data masking and audit trails.

Customization FAQs

▸ Can this solution handle my custom fields in Syspro and Shopify?
Yes, the iPaaS is highly flexible and supports custom fields in both Syspro (e.g., User Defined Fields, Analysis Codes) and Shopify (Metafields). Our visual mapping tool allows you to easily map and transform data between these custom fields, ensuring all your unique business data is synchronized.

Monitoring FAQs

▸ How can I monitor the health and performance of my Syspro-Shopify integration?
The iPaaS provides comprehensive monitoring dashboards that offer real-time visibility into transaction volumes, success rates, error logs, and latency. You can set up custom alerts for critical events and drill down into individual transaction details, ensuring proactive management and quick issue resolution.
Implementation Timeline

Go live with Shopify + Syspro in as little as 2–4 weeks.

A proven, repeatable implementation approach that minimizes risk while getting your team to value quickly.

1

Access Enabled

Secure connections established to both Shopify and Syspro, with credentials and environments confirmed.

2

Configuration & Mapping

Field mappings, business rules, and workflows configured using visual tools and pre-built templates.

3

Go Live

Launch production-ready integration with monitoring, alerting, and support in place—typically within 2–4 weeks.

Time to Value

2–4 weeks

Typical implementation window from access granted to production go-live for most Shopify + Syspro deployments.

Project Phases

Discovery
Configure & Map
Validate
Launch

Engagement Model

Guided by Clarity experts with your team involved at key milestones.

Pricing

Simple, transparent pricing for Shopify + Syspro.

Start with a single integration pair and scale as your business grows—without surprise fees or transaction penalties.

Connect™ Plan

Clarity Connect

$995 /mo

Billed annually • Includes one production integration pair

  • Unlimited transactions and API calls within fair-use limits.
  • Visual workflow designer and reusable mapping templates.
  • Monitoring, alerting, and access to Clarity’s support team.
View full pricing & options
Next Steps

See Shopify + Syspro integration in action.

Explore a guided demo, start a sandbox integration, or speak directly with our solution architects about your specific use cases.

Start Free Trial Request Live Demo